AirwaySim

General forums => General forum => Topic started by: ACfly on January 22, 2011, 09:59:26 AM

Title: Anyone else have issue with logging into aws today and yesterday?
Post by: ACfly on January 22, 2011, 09:59:26 AM
Incredibly slow getting into aws
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Bolier Dweller on January 22, 2011, 10:53:42 AM
slow is not the word
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: ACfly on January 22, 2011, 11:06:47 AM
So you are having issues as well?

The mobile version is a little better but not much. Taking forever to load.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: swiftus27 on January 22, 2011, 11:58:12 AM
I am loading just fine from the USA
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: raptorva on January 22, 2011, 12:10:02 PM
I'm having no issues here downunder in Australia
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Sami on January 22, 2011, 02:33:33 PM
No issues at our end but I've received reports of this.

Where are you located?  and can you ping airwaysim.com, nebula.fi and for example iis.se...
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: swiftus27 on January 22, 2011, 02:46:59 PM
Status from KCLE (okay, 8 nm away)

TO AIRWAYSIM.COM
0% loss, ping avg 187ms

TO NEBULA.FI
0% loss, ping avg 174ms

TO VOLVO.SE
100% loss, no packets received
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Sami on January 22, 2011, 03:01:28 PM
(try iis.se instead)

And the users who have reported issues are using bellsouth (?) ISP. Or two at least, not sure of acfly as he's connected via mobile at the moment.. But I'd suppose this is ISP issue or something wrong in their routing or something similar.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: SACEO on January 22, 2011, 03:12:27 PM
I'm in Denver on a Qwest T1 and having the same issues since yesterday mid-day.  Very slow to load pages, having to refresh constantly.  very frustrating.  :-\
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Kazari on January 22, 2011, 03:28:12 PM
Status from KIAD (5 miles away):

TO AIRWAYSIM.COM:
Packets sent: 100
20% lost
trip: minimum 124 ms, maximum 224 ms, average 141 ms

TO NEBULA.FI:
Packets sent: 100
11% lost
trip minimum, 124 ms, maximum 236 ms, average, 140 ms

TO IIS.SE
Packets sent: 100
0% lost
average, 114 ms
I use Verizon FiOS.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Genesis803 on January 22, 2011, 03:29:19 PM
I'm in USA and having this problem too. Pages won't load and "cannot find page" comes up often. All other website are working fine, just not AWS.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: spiff23 on January 22, 2011, 03:40:02 PM
I'm on a PC at home or work (different computers) today and yesterday in US.  the whole site is barely functional.  I can get about 2 screens and then it hands up or says page not found.  for example, trying to move a flight from a dc-8 to a 767 is impossible.  the flight I was working on is in limbo now.  off the dc-8 but I can't schedule it.

I'm not having problems with any other websites, just this one.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Sami on January 22, 2011, 03:42:03 PM
Please do the ping I requested a few messages back.

(And also tell the name of your ISP too)


(also this is probably the only site in this area (or Europe?) you are accessing.. thus it may seem that the problem would be in our end but seems not to be. Appears that the ping to our ISP is as slow as to our particular machine ... but have to find where it is in between the two points then)
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: swiftus27 on January 22, 2011, 03:53:40 PM
IIS.SE
0% loss, 153ms avg

bbc.co.uk
0% loss, 121ms avg
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: spiff23 on January 22, 2011, 03:55:40 PM
I went to pingtest.net and Have an A+ line quality...My ISP is actually still noted as SBC.  I;ve tried several times to reply now .  How do I do your ping test?  My computer skills are limited to typing :-[
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: spiff23 on January 22, 2011, 03:57:55 PM
does this help...I went to websiteplus.com

Host tested: www.airwaysim.com
Test performed from: Seattle, WA
Test performed at: 2011-01-22 10:56:31 (GMT -05:00)
PING www.airwaysim.com (217.30.182.14) 56(84) bytes of data. 
64 bytes from www.airwaysim.com (217.30.182.14): icmp_seq=0 ttl=47 time=211 ms 
64 bytes from www.airwaysim.com (217.30.182.14): icmp_seq=2 ttl=47 time=213 ms 
64 bytes from www.airwaysim.com (217.30.182.14): icmp_seq=3 ttl=47 time=213 ms 
64 bytes from www.airwaysim.com (217.30.182.14): icmp_seq=4 ttl=47 time=211 ms 
64 bytes from www.airwaysim.com (217.30.182.14): icmp_seq=5 ttl=47 time=215 ms 

--- www.airwaysim.com ping statistics --- 
6 packets transmitted, 5 received, 16% packet loss, time 5605ms 

Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Sami on January 22, 2011, 04:00:12 PM
Quote from: Genesis803 on January 22, 2011, 03:29:19 PM
I'm in USA and having this problem too. Pages won't load and "cannot find page" comes up often. All other website are working fine, just not AWS.

You're using Bellsouth too, so that's 3 users from the same ISP already.

Plus two from others. In other words it seems that the ROUTING between your location and our is broken (or actually only partly working, not totally broken) and this causes the packet loss. It's not related to our ISP or your ISP, but to the routing between the two. And it may span to many ISP's since they may use the same routing.


Quote from: spiff23 on January 22, 2011, 03:55:40 PM
How do I do your ping test?

http://www.mediacollege.com/internet/troubleshooter/ping.html
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: schro on January 22, 2011, 04:02:35 PM
I'm on Windstream (former Alltel) in NC, USA and I'm having issues as well.  I'm having the same issues with my mobile phone through both 4g (Clearwire) and 3g (Sprint) connections.

doing a ping -t and letting it run for a bit on my home box results in a 20-25% packet loss.

The sim is pretty much unplayable here.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: schro on January 22, 2011, 04:07:47 PM
Doing a tracert back to airwaysim, it seems that the packets start dropping on the telia.net network. I've repeated this a few times and the results are consistant with below:

Tracing route to airwaysim.com [217.30.182.14]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.10.10.1
  2    41 ms    38 ms    39 ms  h5.8.213.151.static.ip.windstream.net [151.213.8
.5]
  3    39 ms    38 ms    39 ms  h145.172.102.166.static.ip.windstream.net [166.1
02.172.145]
  4    52 ms    50 ms    50 ms  h124.21.213.151.static.ip.windstream.net [151.21
3.21.124]
  5    56 ms    57 ms    56 ms  h60.172.102.166.static.ip.windstream.net [166.10
2.172.60]
  6    56 ms    56 ms    56 ms  h98.254.213.151.static.ip.windstream.net [151.21
3.254.98]
  7    72 ms    72 ms    72 ms  xe-8-0-0.edge4.Atlanta2.Level3.net [4.59.12.41]

  8    72 ms    72 ms    72 ms  ae-27-52.car1.Atlanta4.Level3.net [4.69.150.71]

  9    72 ms    71 ms    84 ms  atl-bb1-link.telia.net [213.248.68.53]
10    74 ms    72 ms    73 ms  ash-bb1-link.telia.net [80.91.251.85]
11    79 ms     *       80 ms  nyk-bb2-link.telia.net [80.91.245.99]
12   171 ms     *        *     kbn-bb2-link.telia.net [213.248.64.33]
13     *       86 ms    86 ms  nyk-bb2-link.telia.net [80.91.250.17]
14   176 ms   186 ms   177 ms  kbn-bb2-link.telia.net [213.248.64.33]
15   196 ms     *        *     TeliaSonera-IC-124322-hls-b4.c.telia.net [80.239
.132.6]
16   186 ms     *        *     kbn-bb2-link.telia.net [213.248.64.33]
17   189 ms   193 ms   188 ms  www.airwaysim.com [217.30.182.14]
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: ekaneti on January 22, 2011, 04:09:05 PM
Using ATT Bellsouth and having a really difficult time playing. All my other internet use is fine
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Sami on January 22, 2011, 04:15:41 PM
When we are tracing from here to some of your IP's, it seems that the routing at Bellsouth is breaking up instead ... But we're investigating.

But as mentioned already before; since this isn't anything to do with us or our ISP or servers we cannot do anything about it.. But our ISP may be able to reroute something.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: spiff23 on January 22, 2011, 04:21:22 PM
I think the issue is with teliaSonera.

I did the trace test (tried print sceen but too small) if someone know how to copy I can put whole thing.
   
Everything is fine till here:

Starting at line 7

7 37ms   36ms  37ms   nyk-bb2-link.telia.net [80.91.246.19]
8   128ms 125ms  *   kbn-bb2-link.telia.net [80.91.247.118]
9 138ms *  *  s-bb2-pos7-0-0.telia.net [213.248.65.30]
10  142ms  *  141ms  hls-b2-link.telia.net [80.91.245.37]
11  * 143 *  TeliaSonera-IC-124322-hls-b4.c.telia.net [80.239.132.61]

I can transcribe more if helpful...at line 14 it says "timed out"
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: swiftus27 on January 22, 2011, 04:44:54 PM
Quote from: ekaneti on January 22, 2011, 04:09:05 PM
Using ATT Bellsouth and having a really difficult time playing. All my other internet use is fine

please do a traceroute to see where the packet loss is.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: spiff23 on January 22, 2011, 05:15:56 PM
thanks for checking...need to head out now.  I did a couple more tracerts...this is what I'm getting now consistently...looks like the breakdown is somewhere between ATT (owns bellsouth and SBC/Ameritech) and Telia.

at line 5


5 19ms 16ms 15ms  ggr3.cgcil.in.attnet [12.122.133.113]
6 18ms 46ms 15ms 192.205.34.198
7 99ms *  * nyk-bb2-link.telia.net [80.91.248.197]
8 * * * Request timed out.

(thanks for the info to get to the DOS screen...[un]fortunately I'm old enough that I do know how to use DOS so I guess I have residual computer skills...it's like riding a bike...hopefully the ISPs can figure out where the breakdown is :))
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: slither360 on January 22, 2011, 05:34:09 PM
I recently switched from Verizon to Comcast, and now AWS has gotten noticeably slower, to the point of not loading sometimes..
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: ACfly on January 22, 2011, 05:41:09 PM
I'm based in Nashville, USA and yes having real issues.....
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: schro on January 22, 2011, 06:00:04 PM
Quote from: spiff23 on January 22, 2011, 04:21:22 PM

I did the trace test (tried print sceen but too small) if someone know how to copy I can put whole thing.
   

As long as you're not executing the command in a protected system folder, you can pipe the results to a text file.

For example:

tracert airwaysim.com > tracert.txt

When it finishes running, you'll have a text file with the results.

I agree the issue seems to be with telia, but I'm guessing they are one step removed from the AWS ISP. My path is going from winstream to level 3 to telia to AWS...
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Sami on January 22, 2011, 06:07:06 PM
FYI, I emailed to our ISP and the msg has been forwarded to their network team for investigation. But no idea if they work on weekends.

In any case these issues are always only temporary.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: swiftus27 on January 22, 2011, 06:13:32 PM
I ran a traceroute....

It takes 24 hops to get to you.  Wow.

I was experiencing some packed loss...  avg went to 178ms and lost 25%
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: ACfly on January 22, 2011, 06:17:18 PM
Ping results ..

Request timed out
25% loss
Round trip time:Average = 154ms
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: JumboShrimp on January 22, 2011, 06:36:15 PM
Ok, now it seems to me affecting me as well (last 2 days approx).  Ping result:

    Packets: Sent = 100, Received = 85, Lost = 15 (15% loss),
Approximate round trip times in milli-seconds:
    Minimum = 119ms, Maximum = 163ms, Average = 124ms

ISP is RoadRunner (Time Warner Cable).  New York City.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: JumboShrimp on January 22, 2011, 06:42:46 PM
My TraceRt shows the same problem TeliaSonara.  I had to do TraceRt several times to get the entry #13, which is where the breakdown seems to be - consistently.

Tracing route to airwaysim.com [217.30.182.14]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    27 ms    12 ms     9 ms  cpe-74-73-168-1.nyc.res.rr.com [74.73.168.1]
  3     9 ms    28 ms     9 ms  gig-0-1-0-nycmnyc-rtr2.nyc.rr.com [24.29.157.138]
  4    14 ms     9 ms     9 ms  tengig-12-0-0-nycmnya-rtr1.nyc.rr.com [24.29.97.9]
  5    11 ms     9 ms     9 ms  tenge-0-1-0-nwrknjmd-rtr.nyc.rr.com [24.29.119.150]
  6    10 ms     9 ms    12 ms  ae-4-0.cr0.nyc30.tbone.rr.com [66.109.6.78]
  7    11 ms    12 ms    32 ms  ae-1-0.pr0.nyc20.tbone.rr.com [66.109.6.163]
  8    11 ms    12 ms    12 ms  nyk-b5-link.telia.net [213.248.77.177]
  9   188 ms    12 ms    12 ms  nyk-bb2-link.telia.net [80.91.248.161]
10   124 ms   102 ms   102 ms  kbn-bb2-link.telia.net [213.248.64.33]
11   112 ms   111 ms   111 ms  s-bb2-link.telia.net [80.91.246.108]
12   138 ms   135 ms   119 ms  hls-b2-link.telia.net [80.91.247.221]
13     *        *      120 ms  TeliaSonera-IC-124322-hls-b4.c.telia.net [80.239.132.6]
14   134 ms   118 ms   139 ms  crtr1-v1310.lau.hel.fi.nblnet.com [83.150.93.57
15   122 ms   121 ms   121 ms  www.airwaysim.com [217.30.182.14]
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: JumboShrimp on January 22, 2011, 06:45:15 PM
TeliaSonera
Telecommunications provider in the Nordic and Baltic countries, offering mobile and fixed network services. Also a major ISP.
http://www.teliasonera.com/
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: ACfly on January 22, 2011, 07:09:04 PM
Any IT guru know how to use a Proxy server to get around this issue?

For me, it looks like every 3 pages results in a loss connection.. so it is taking a incredibly long time just to do things in airways sim..
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Sami on January 22, 2011, 07:23:20 PM
Indeed seems to be TeliaSonera who's lagging here. I've googled around and SEVERAL other sites have reported of the same too.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: ACfly on January 22, 2011, 07:29:33 PM
Quote from: sami on January 22, 2011, 07:23:20 PM
Indeed seems to be TeliaSonera who's lagging here. I've googled around and SEVERAL other sites have reported of the same too.

so it's not ATT/Bell south.. would this mean that everyone is having this issue, and it's not limited to southern USA?
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Sami on January 22, 2011, 07:30:34 PM
No, just the ISPs who route their traffic via Telia. And only from US apparently.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Yullover on January 22, 2011, 08:06:51 PM
What i got from Montreal, Canada with Videotron service. it's slow but not have difficulty to load pages.

1                   *   *   *
2    HOSGate.your-server.de    213.239.224.1    de    0.165 ms        
   hos-tr2.juniper1.rz10.hetzner.de    213.239.224.33    de    0.188 ms    
   HOSGate.your-server.de    213.239.224.1    de    0.165 ms
3    hos-bb1.juniper1.ffm.hetzner.de    213.239.240.224    de    5.101 ms    4.903 ms    4.900 ms
4    ffm-b2-link.telia.net    213.248.92.81         4.893 ms    4.921 ms    4.931 ms
5    ffm-bb2-link.telia.net    80.91.249.102         5.270 ms        
   ffm-bb1-link.telia.net    80.91.252.169         5.155 ms    
   ffm-bb1-link.telia.net    80.91.247.166         45.846 ms
6    s-bb2-link.telia.net    80.239.147.177         27.388 ms        
   s-bb1-link.telia.net    80.239.147.173         60.877 ms    60.843 ms
7    hls-b2-link.telia.net    80.91.251.32         36.596 ms        
   hls-b2-link.telia.net    80.91.249.3         34.039 ms    
   hls-b2-link.telia.net    80.91.246.85         56.601 ms
8                   *   *   *
9    crtr1-v1310.lau.hel.fi.nblnet.com    83.150.93.57    fi    37.201 ms    39.726 ms    37.175 ms
10                   *   *   *
11                   *   *   *
12                   *   *   *
No reply for 3 hops. Assuming we reached firewall.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Bolier Dweller on January 22, 2011, 09:38:05 PM
I believe this outage show that we need  US based server for this exact reason.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: kados on January 23, 2011, 04:38:22 AM
It's fixed for me
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Sami on January 23, 2011, 05:53:24 AM
Quote from: Boiler Dweller on January 22, 2011, 09:38:05 PM
I believe this outage show that we need  US based server for this exact reason.

The problems can be anywhere and at any time, including in the US domestic network.
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: ekaneti on January 23, 2011, 01:52:10 PM
This morning things have improved greatly ;D
Title: Re: Anyone else have issue with logging into aws today and yesterday?
Post by: Yullover on January 23, 2011, 06:22:14 PM
Not for me... is worst this morning... i need to wait couple of time for the page load... and worst when i ask some with map that show up only 1 time every 3-4 try... and lot of time is the map or antartica.