General forums => Announcements => Topic started by: Sami on January 05, 2016, 06:54:57 PM

Title: Server downtime tonight
Post by: Sami on January 05, 2016, 06:54:57 PM
The data center where AirwaySim's servers are located experienced tonight a critical and abnormal failure leading to extended downtime of AirwaySim's simulations and website.

The technical failure at the data center, located in Helsinki/Finland, started at approximately 15.30 UTC and it affected all (hundreds) of servers and websites located in this single data center. While the exact cause of the failure is unknown to us at this point, we've been told it was related to the name servers and local traffic routing in this data center. The failure has been at the service provider's end and affected hundreds of other websites and customers, and not just AirwaySim.

Outages of this magnitude are extremely rare and the resolution of this issue took this time much longer than we expected. We apologize for the downtime and hope that all issues are fixed at our service provider's systems.

All AirwaySim's games and data are unaffected, and now that the server is reachable again the games are running normally.