Game play related support and questions

Support in all gameplay related issues is available from our forums and at our Discord channel. Please also consult the manual of the simulation.

Billing and account issues, other questions

For all other enquiries please contact the administration by using the contact form below.

If your message is related to your user account please be sure to include your username for faster processing. If your question is about payments please mention the order number if possible.

Company information

AirwaySim is produced and managed by AviaDesign Ky, Finland.

EU VAT ID: FI 07550531.

AirwaySim is a registered trademark at the US Patent Office and the European Union Intellectual Property Office.

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Submit a support ticket

Sending a message from this contact form will open a new support ticket into our system. You will receive an automated reply once the message has been received into the system.

If your message requires a reply we will respond within 48 hours (though usually much faster).

Please check your e-mail for the confirmation after you have sent your message (remember also the spam folder if you can't find the message).