First, make sure that's the problem. What your On-Time and Cancellation numbers look like?On-Time doesn't drop CI unless you put in way into the toilet. But Cancellations can drive it down pretty quick.
12% Cancellation?Yeah, that's pretty high. Is it due to Scheduling? It'll break it down for you. If it is, you may need to play around with your schedules to better utilize your planes without having to cram the flights together so close.
WARNING! This website is not compatible with the old version of Internet Explorer you are using.
If you are using the latest version please turn OFF the compatibility mode.