I currently have about 50 in company image. I had 55 but then it dropped back to 50, which i would like to improve. I just cannot see how.
I have a quite new fleet, average age is 3,9 years.
My punctuality is 91,7 %.
Cancellation is 1,6 %, 63,5 % of it is due to AC turaround times.
73,5 % of the delays are also due to AC turnaround times. Still i always give aircraft enough time to have ~1% probability of delay. (started giving enough time after my first 3-4 aircraft).
Should i give aircraft even more time to turn around? Should i have used premium economy seats?
Marketing i do: TV, Radio and Internet av a permanent campaign in "my base country".
What more should I be doing? I feel stuck around 50 CI...
Thanks in advance.