Instead of answering like a**holes, why not actually give him some advice? I know this has been asked before, but at least try to point him in the right direction. I hope none of you work in customer services..
chrispaca, here are some tips:
- Try to maximize each airplane to the fullest. The best is if you can fly them during the night as well as the day. For example you can fly east late in the evening. Because of the time zone differences your plane will then land in the morning time at it's destination local time before it heads back. Then you can fill up with fitting routes during the day. If you want to fly west during the night, start earlier in the evening so that your aircraft lands just before midnight at its destination and then flies a red-eye flight back to your airport. Typically you will want 1200 nm or longer routes for over night flights (if you use slower turboprops 700 nm or more should do it). Try to avoid taking off or landing between 01:00 and 05:00.
- Newer aircraft costs less maintenance. The older they get, the more demanding and costly the maintenance is. I would advice against leasing planes older than 20 years.
- Lease aircraft no longer than to the next D-check (every 8th years)
- Don't run more than three different fleets at any time. If you have 4 fleet types your fleet commonality costs increase a lot for all fleet types.
- Run marketing, but not more than 10% of your income.
- Reset your prices on different intervals. Maybe once a year or every two years. The reason for this is that inflation and interest rates increase and so does default prices.
- When your company image has increased to 50% or more, you can try to increase prices in 5% increments or so on routes that you have monopoly.
- Try to run HD configurations on your aircraft that fly no more than 3 hours per flight.
- Long haul flights require 7-day scheduling to utilize your aircraft to the fullest. If you search "7-day scheduling" in the forums you will find explenations.
- 50 seat aircrafts (like turboprops) makes the most money when they fly 500 nm or less. The reason for this is that the prices and range of a route does not increase linearly.
- The best tip I have for a good start and making a ton of money is flying efficient aircraft with 150 pax or more capacity with 4-5 flights each day. In Modern Times that will give you $1,000,000 or more revenue per week per plane. In Jet Age maybe $200,000 weekly per plane. But this requires a good base with limited competition.
I see that you have chosen Fokker 27 aircraft, and those are a good choice for short haul.