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Author Topic: Issues with email server  (Read 778 times)

Offline Sami

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Issues with email server
« on: April 03, 2012, 01:15:36 PM »
Our email server seems to be down at the moment.

Please use forum private message if you need to get in touch.

Offline swiftus27

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Re: Issues with email server
« Reply #1 on: April 03, 2012, 02:37:30 PM »
Does this tie in to the issue I had last night?

Offline Sami

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Re: Issues with email server
« Reply #2 on: April 03, 2012, 02:47:30 PM »
No, completely different machine, and our servers were not down last night as mentioned in the other thread.


To topic: I have been informed that the email server is really "dead" now, and meaning that our emails will be down for a day or two before we deliver the replacement.

Offline swiftus27

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Re: Issues with email server
« Reply #3 on: April 03, 2012, 04:20:44 PM »
No, completely different machine, and our servers were not down last night as mentioned in the other thread.


To topic: I have been informed that the email server is really "dead" now, and meaning that our emails will be down for a day or two before we deliver the replacement.

Good luck rebuilding.  Hopefully the server owner compensates you.

Offline Sami

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Re: Issues with email server
« Reply #4 on: April 03, 2012, 09:06:50 PM »
It's most likely just the power supply with no data losses, but since it's an older and a bit nonstandard machine (mini-case, 1u) there are no spares immediately available. We will bring in a replacement during thursday morning.

Server owner = us. The server in question is actually the oldest one, and was used only for emails and backups.. Was due to replacement already :P

Offline Sami

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Re: Issues with email server
« Reply #5 on: April 05, 2012, 12:25:49 PM »
New hardware was delivered this morning, and services are restored.

Emails and support ticket systems work now normally. If you have contacted us during the past 48 hours and have not received any reply, please send a new email.

 

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