Everybody calms down, please... Bogglie, try to read the user manual you can find on the website and you'll see some hints and tips for newbies. Then again, there are several topics on this forum where you can find everything you need in order to start up a succesful airline.
Do not dare anymore to report a user for an alleged "sick joke" when your behaviour here is not above any critics: you're breaking a lot of rules of the NetQuette, so it's up to you to deal with these users.
J.Oates, please try to behave like a real pilot: you're supposed to help people when the brown stuff hits the fan, not to kid them!
Please do not start this discussion again or I'll close down all the topics regarding this issue.