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Online Airline Management Simulation
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Author Topic: Read first: How to report a bug  (Read 6239 times)

Offline Sami

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Read first: How to report a bug
« on: July 16, 2007, 09:45:42 AM »
Reporting a bug in AirwaySim

If you have found an error or bug in the AirwaySim game code, please report it to us. Before reporting, please read the following:

  • Please post the bug description as a new topic into this forum. Make sure that the topic title is descriptive enough. Start a new thread for each bug but make sure there isn't already a thread of it. (do not reply to an existing thread that is closed with [-] or [ok] mark unless it is the same bug)

  • When describing the bug, please report exactly what you did first and what the error message was.

  • Report also the name of the game you are playing and name of your airline.

  • If the bug is related to certain aircraft or route, be sure to report it's name/number also.

  • Take also a screen capture of the bug if able.

  • If bug report concerns certain route, please do not edit or delete the route until admin responds to the bug report.

  • If bug report concerns certain airport please report the airport ICAO code (faster for us to locate it).

  • All-in-all, please provide such information that we are able to reproduce the bug in our test environment, otherwise fixing the bug is nearly impossible.

  • Closed or completed reports are moved to the Archives area.

  • Reports are processed every few days, and are fixed to the current running games if possible, or to next game worlds in other cases. If there is no reply to a report it does not mean that it is not noted by admin - all reports are read but sometimes there just isn't anything to ask/comment until fix is made. So do not "bump" the threads up if not providing additional information.

  • NOTE: Do NOT add the [-] or [ok] marks yourself to messages, they are to keep track on what issue is still open (no mark), closed/not bug ([-]), or fixed ([ok]).



Thank you!


This forum is also used as a bug tracker. Topic title description (added by admins to keep track on what's done, do not add or change these remarks to a topic you are posting):

[ok] - bug confirmed and fixed (database changes affect only next starting games); moved to archive after 7 days.
[-] - not a bug, or otherwise not applicable; moved to archive after 7 days.
no mark - bug not investigated, or not fixed yet.



Open bugs

All threads not marked with [ok] or [-] at this forum.



Known issues (not bugs)

- Two airports cannot have the same ICAO code in the system. So thus the ICAO codes for Munich - Riem and Hong Kong - Kai Tak are slightly different than what they were in real life, as their respective new airports have the same ICAO codes as the old airports.

- Four minor airports in Africa and Asia do not have a ICAO code at all in real life (and each airport must have a code in the game) so the code has been randomly added and thus does not represent real life situation.


« Last Edit: January 12, 2012, 06:02:26 PM by sami »

 

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